Pride Lands - Conditions

TERMS AND CONDITIONS FOR BEFORE AND AFTER SCHOOL CARE

An enrolment form is required for each child before they will be accepted as a cub into any Pride Lands Before or After School Care programme.
The enrolment form must be completed in full including emergency contact details, authorised persons who can collect the cub(s), and any food allergies/health problems.
Enrolment is complete when

The enrolment form is filled in and signed and received by Pride Lands office or when the online enrolment form is completed, submitted, and received, and
These Terms and Conditions are signed and received by Pride Lands office.

Pride Lands must be notified immediately if there is any change of circumstances that may affect the details provided in the enrolment form.

Before School Care is provided Monday to Friday between the hours of 7.30 a.m. to 9.00 a.m.
After School Care is provided Monday to Friday between the hours of 3.00 p.m. to 6.00 p.m.
For Before School Care, Pride Lands is not responsible for cub(s) before 7.30 a.m. or after 9.00 a.m.
For After School Care, Pride Lands is not responsible for cub(s) before 3.00 p.m. However, after 6.00 p.m., Pride Lands is responsible for cub(s) until they are picked up.
If a school finishes earlier than 3.00 p.m., Pride Lands may provide after school care before the usual afterschool care start time of 3.00 p.m. The standard fee of $10.00 per hour will apply until 3.00 p.m.
If a cub is collected after 6 p.m. then a penalty charge of $1.00 per minute is incurred.

Parents will dress their cub(s) appropriately and provide sunhats, sunscreen, jackets, warm hats, spare clothes etc.
Cubs are not allowed to leave the grounds unless signed out by an authorised caregiver. Parents should ensure their cubs are aware of the before and after school care boundaries.
All cubs will be held responsible for their behaviour.
Complaints about the programme or staff members should be directed to the Director of Pride Lands, Mr Moses Ariama, who will attempt to rectify the situation where possible. A mutually agreeable outcome will be sought.

Sick cubs will not be accepted into care and alternative arrangements should be made by their parents/guardians.
In the event of an accident or illness, parents/guardians will be notified as soon as possible. If they cannot be contacted, the next of kin or emergency contact will be notified as soon as possible.
Parents will be responsible for any medical expenses incurred in the case of urgent treatment of their cub(s).
If a cub becomes sick their parents will be notified and may be required to collect their cub immediately.
Cancellation of a cub’s regular enrolment must be done in writing and sent or e-mailed to Pride Lands office at least two days before the cancellation is due to take effect.
Pride Lands must be notified as soon as possible if a cub will not be attending the programme. Notification of absence must be received by 6.30am at the latest on the day if expected for before school care or 12.00pm at the latest on the day if expected for after school care. Failure to do so will incur the standard fee of $20 per cub per session.

Pride Lands will ensure the confidentiality and privacy of cubs at all times in accordance with the Privacy Act 1993.
No information will be disclosed without the director’s and parent’s permission or as required by legislation, for example, Health & Safety Act.
Special diet and medical information, contact details of parents/care givers and phone numbers of emergency contacts will be made available to Pride Lands staff.
All files holding confidential information will be duly secured and kept away from the access of unauthorised persons.

Fees are payable two weeks (5th & 20th of every month) in arrears whether casual or regular. At the sole discretion of Pride Lands we may request payment in full in advance for childcare costs.
Fees can be paid directly to the Pride Lands bank account provided on the invoice by internet banking/direct credit. Payments by cash can be made at the office during business hours. Cheques are to be made payable to Pride Lands.
After a booking has been received by Pride Lands there will be no refunds of fees owing or paid.
If fees are 14 days in arrears, care of the cub(s) may be withdrawn and/or a $20 late payment fee charged by Pride Lands.
If the fees remain unpaid after 30 days the outstanding account may be forwarded to a debt collection firm for recovery. All costs including actual client solicitor costs associated with the collection of overdue fees are liable to be paid by the cub’s parent(s)/guardian(s) as signed below. If a payment default occurs, we can list this default with a credit agency.
In addition, a penalty of 10% per annum is payable on all fees outstanding.
Parents who have trouble paying the fees should contact the director of Pride Lands, Mr Moses Ariama, as soon as possible to discuss the matter.

Pride Lands is not liable for any injury sustained by a cub during attendance at the programme and is not liable for any medical costs incurred.

That you have read and understood the terms and conditions and agree to be bound by them;
That you consent to receiving commercial electronic messages from Pride Lands unless, in writing, you advise us otherwise;
That all prices, terms and conditions are subject to change and that you agree to be bound by those changes; and
That this is a binding agreement between Pride Lands and the parent(s)/guardian(s), of the following cub(s)

ADDITIONAL INFORMATION

All our program fees include GST.
Early Bird discounts are non-refundable (refer to Pride Lands fees).
Work & Income NZ Subsidies: to ensure all administrative tasks are completed in a timely manner, families who are eligible for Before/After School Care and School Holiday subsidies should complete and return all relevant forms at least two weeks prior to the start date of each program they are applying for. Please come into our office for any assistance you may require completing your portion of any subsidy application forms and so we can countersign any sections that are relevant us. Alternatively, you can mail your forms to our office, but please include a self addressed stamped envelope, so that we can return them to you as soon as possible. Late submissions will also be accepted, but certain Terms and Conditions will apply (please refer to attachments).